Returns
Find out how to return goods
You have the right to return the goods to us within the statutory withdrawal period. Please refer to our return policy for all information regarding your right of withdrawal.
1. Contact Customer Service
Contact our customer service electronically. Write an email to: support@cnc-multitool.com
Alternatively, contact our customer service by phone. +49 (0)3677 799 5991, Mon-Fri 10:00 - 15:00
2. Prepare the Package for Shipping
It's quite simple.
- Package the item in a way that it cannot be damaged during transportation.
- Include a copy of your invoice with the package.
- Observe any transport instructions in the user manual for the item
3. Send the Item
Send the goods to:
cnc-multitool GmbH
Cakeportioner Returns
Neuhäuser Weg 1b
D-98693 Ilmenau
Germany