You can send your defective CakePortioner directly to our repair service.
Please use the repair order form for this purpose.
Important Note: Always send CakePortioner machine complete with power cord but without accessories.
Contact our repair service electronically. Write via Email to service@cakeportioner.com
Alternatively, contact our customer service by phone. +49 (0)3677 799 5991 Mon-Fri 10:00 - 15:00
It's very simple.
Send the device along with your completed repair order form to the following address:
cnc-multitool GmbH
Cakeportioner Returns
Neuhäuser Weg 1b
D-98693 Ilmenau
Your defective device will be repaired at our repair service. Details regarding any potential costs will be provided to you upfront as a cost estimate.
We will send the repaired device back to you at your expense.